Talk to an Expert

Make the first call useful.

Describe the property and the standing water without entering an unsafe area to gather more details. The call starts an enquiry; the contractor confirms availability and the work terms.

• Full property address and the person who can authorize access.
• Affected rooms, floor coverings and approximate water level.
• When the water appeared and what is known about its source.
• Steps, narrow doors or rooms that restrict equipment access.

Ask before agreeing.

What does the proposal include? Which equipment and return visits cost extra? What could change the price? Ask these questions before approving the work.